Skip to content
facebooklinkedin
  • T: 727.567.1000
  • F: 866.597.3988
Feel free to reach out.
  • Home
  • Services
    • Services
    • Our Approach
    • Individual and Family Financial Planning
    • Business and Nonprofit Financial Planning
    • Women Investors
  • Our Team
    • Our Team
    • Nicole Boulais
    • Dawn Kleis
    • Nathan Van Donselaar
    • What Makes Us Different
    • About Raymond James
    • Frequently Asked Questions
  • Resources
    • Resources
    • Commentary & Insights
    • Client Access Videos
    • Worthwhile
    • Calculators
  • Contact Us
  • Client Access
    • Client Access
      • Forgot your password?
      • Enroll
      • Need Help?
      • Contact Us / FAQ
      • Privacy / Security
      • Client Resources
  • Raymond James
    800 Main St Pella, IA 50219-1522 T: 641.628.6861 F: 641.628.2779

Frequently Asked Questions

  • What is a CERTIFIED FINANCIAL PLANNER™ and why is that important?
    A Certified Financial Planner™ professional acts as a fiduciary for advisory relationships. A fiduciary is important because it represents a legal obligation to put our clients' best interests before our own. Additionally, a Certified Financial Planner must have completed extensive education, pass a rigorous exam and maintain their credentials through on-going continuing education courses. At Main Street Advisory Group, it is important that clients see each of us as trustworthy and dependable by putting you first.
  • How long has Raymond James been in business?
    Raymond James has been providing trusted advice and tailored solutions for individuals and institutions for nearly 60 years (since 1962}.
  • What are your minimum requirements for accepting new clients
    We place the highest value on building trusted relationships, and we respect clients who do, too. Therefore, we enjoy working with clients who are as serious about their financial futures as we are about helping them achieve their visions. We respect your questions, getting to know you and helping you identify your goals and visions.
  • How is your team compensated?
    We are compensated by both transaction-based and fee-based services. We are always transparent with clients upfront on all fees and charges for services. If you have any questions or concerns with your fees, please speak with your advisor!

    In a fee-based account clients pay a quarterly fee, based on the level of assets in the account, for the services of a financial advisor as part of an advisory relationship. In deciding to pay a fee rather than commissions, clients should understand that the fee may be higher than a commission alternative during periods of lower trading. Advisory fees are in addition to the internal expenses charged by mutual funds and other investment company securities. To the extent that clients intend to hold these securities, the internal expenses should be included when evaluating the costs of a fee-based account. Clients should periodically re-evaluate whether the use of an asset-based fee continues to be appropriate in servicing their needs. A list of additional considerations, as well as the fee schedule, is available in the firm's Form ADV Part II as well as the client agreement.
  • What services do you provide and what products can you use?
    We provide a broad range of services within financial planning, which includes retirement and college planning, investment and risk management, insurance services and client education. Additionally, we work cooperatively with attorneys and accountants to help implement estate plans and tax coordination. Because we operate independently, we have access to thousands of products that are researched and backed by Raymond James.
  • Where are my assets held when I work with you?
    Most client assets are held with Raymond James, although some products are held directly with the issuer (e.g., insurance products are held directly at the insurance company).
  • Will I be able to see my investments online whenever I want?
    Yes, we provide a client access portal on our website, or you may aggregate all your accounts on the Raymond James client site.
  • How often do you communicate with clients? How often are changes made to my portfolio?
    While you will always work with a lead advisor, our entire team-and the global resources provided by our partners at Raymond James-are available to ensure all clients receive the best options for their specific situation. We work with each client to set a review schedule that fits their unique needs; however, we ask that each client meets with us at a minimum of once yearly.
  • Is there a charge for the initial meeting?
    No. It's important to us that we get to know you first. Then we can assess your unique needs and discuss costs with you before providing any services.
  • How do I transfer my assets to you from another advisor?
    We will let you know of the specific documentation we need to transfer assets. Typically, this includes a statement from the other custodian with no cost for the transfer.
  • Are your fees tax deductible?
    No. Unfortunately, due to the changes in tax law with the Tax Cut and Jobs Act, investment advisory fees are no longer tax deductible.
  • Who is a typical Main Street Advisory Group client?
    We don't have "typical" clients-each client is unique to us! We enjoy working with clients who value our experience and the partnership we work to establish for a successful financial future.
  • Do I have to live close to your office to be a client?
    No. Main Street Advisory Group has been working with clients in Iowa and across the United States for more than 20 years! With technologies like teleconferencing, online conferencing and email, we are able to provide timely and efficient communication nationwide. Our priority is providing you with knowledgeable financial advice, so we are prepared to offer that where and when it's most convenient for you.
  • Can you help me with my taxes?
    While we are knowledgeable on tax considerations, we do not prepare tax returns. However, we do work closely with our clients' accountants to provide and obtain important information relevant to your taxes and financial plan. We are happy to make referrals to tax professionals as well.

    Raymond James and its advisors do not offer tax or legal advice. You should discuss any tax or legal matters with the appropriate professional.
  • My question isn't in the list above. How can I get an answer?
    Please call our office at 641-628-6861 to get connected with one of our advisors.
  • How do I get started?
    Please call our office at 641-628-6861 to request an appointment with one of our advisors. We look forward to getting to know you!
Always here for you
  • 800 Main St Pella, IA 50219-1522
  • T 641.628.6861
  • F 641.628.2779
facebooklinkedin

Raymond James financial advisors may only conduct business with residents of the states and/or jurisdictions for which they are properly registered. Therefore, a response to a request for information may be delayed. Please note that not all of the investments and services mentioned are available in every state. Investors outside of the United States are subject to securities and tax regulations within their applicable jurisdictions that are not addressed on this site. Contact your local Raymond James office for information and availability.

Links are being provided for information purposes only. Raymond James is not affiliated with and does not endorse, authorize or sponsor any of the listed websites or their respective sponsors. Raymond James is not responsible for the content of any website or the collection or use of information regarding any website's users and/or members.

Investment advisory services offered through Raymond James Financial Services Advisors, Inc. Marion County Bank and Main Street Advisory Group are not registered broker/dealers and are independent of Raymond James Financial Services. Investment products are: not deposits, not FDIC/NCUA insured, not insured by any government agency, not bank guaranteed, subject to risk and may lose value.

© 2021 Securities offered through Raymond James Financial Services, Inc., member FINRA / SIPC    |   Legal Disclosures   |   Privacy, Security & Account Protection   |   Terms of Use